We ship worldwide. All orders are shipped out Monday through Friday except during holidays.
We consider ''Business Days'' being Monday through Friday and ''Weekends'' being Saturday and Sunday. Please keep that in mind when choosing the shipping method.
Orders placed between Friday ( after 1 PM EST ) and Sunday will be shipped out the following week depending on the shipping method selected during checkout.
Please allow 1-4 business days for orders to be processed before they ship depending on the shipping method selected during checkout.
During sales and holidays, orders may require 2-5 business days for processing before shipment.
Tracking information is automatically sent to the email address you provide during checkout. Please make sure this information is entered correctly since we will not send it to a different email later for security and privacy purposes.
If you do not receive tracking information within 2-4 business days please check your spam folder. If you still can't locate your tracking information, please contact us via email at contact@prstge.com.
Please note that, when an order has been placed, our shipping department will start taking care of your order as soon as possible and therefore it is generally not possible to cancel it.
U.S Shipping :
Customers within the US may choose from a range of shipping options.
PRSTGE is responsible to choose couriers depending on the shipping method you choose during checkout. Our shipping methods aren't specific to a particular courier. If you have any preference and would like us to ship your order with a specific courier, please include a note at the time of your order.*
*Additional charges may apply if you request a specific courier / service.
All shipments to P.O. boxes will be automatically shipped via USPS since other carriers do not have access to P.O. boxes.
Shipments within the US are estimated to take 1-12 business days in transit once shipped depending on your state location and the shipping method you choose during checkout. Please see options during checkout for full list of precisely calculated shipping rates.
Complications with delivery are rare, but please contact us at contact@prstge.com and we will be happy to assist you if necessary.
PRSTGE is not responsible / liable for delays caused by the USPS, UPS or any other carriers. These carriers are working independently and while it is rare, delays may occur during transit.
Please make sure the shipping address entered at the time of your order is correct to avoid any delays / lost packages / stolen packages.
PRSTGE is not responsible if your package is returned, delivered to the wrong address or lost if the address provided at the time of your order is incorrect or insufficient and you may be responsible to cover the cost if a replacement package needs to be sent.
We understand that delays happen, if a shipment is being returned to our company for ANY reason, our company may decide, at it's own discretion, to use a different carrier to deliver your package a second time.
DOMESTIC RATES
Free Standard Shipping on All Orders Over 200 USD*
*Orders over 200 USD paid with a store credit will still require shipping to be paid during checkout.
STANDARD - $5.99
All orders generally require 1 to 4 business days processing time and usually require 9 to 12 business days for delivery depending on your state location.
** Business days** do not include weekends and holidays. If your order is placed on a Thursday or a Friday, your order may take additional days to arrive due to the coming weekend.
Upon couriers picking up orders, PRSTGE cannot guarantee that couriers will not delay the delivery, delivery time is estimated and doesn't include any potential delay during the delivery.
We highly recommend to select faster services if an order must be received within a sensitive time frame since our Standard method is generally shipped ground and not air. Deliveries may be delayed during the holidays due to higher volumes of orders.
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