OUR LUXURY RETAIL BRANDS

Saks Fifth Avenue, Neiman Marcus and Bergdorf Goodman

Saks Global announced a series of strategic actions, including a planned optimization across the Saks Fifth Avenue and Neiman Marcus store footprint and the transition of Horchow.com to the Home category on NeimanMarcus.com. These actions are designed to advance Saks Global’s transformation with a focus on serving luxury customers, strengthening brand partner relationships and driving full-price selling to enable profitable and sustainable growth.

Optimizing Our Saks Fifth Avenue and Neiman Marcus Physical Footprint

Saks Global is refining its store footprint to prioritize the best-performing and most desirable locations in markets with the highest growth potential. As such, the Company announced the closure of 18 Saks Fifth Avenue locations and 3 Neiman Marcus locations. A list of Saks Fifth Avenue and Neiman Marcus locations to be closed can be viewed here. An overview of changes to customer programs for closing locations is below.

Please note the following changes to customer programs at closing Saks Fifth Avenue and Neiman Marcus stores. With the exception of these closing locations, the Company’s stores and ecommerce experiences across Saks Fifth Avenue, Neiman Marcus and Bergdorf Goodman are operating as usual and in accordance with usual policies. A list of non-closing Saks Fifth Avenue and Neiman Marcus locations can be viewed here. There are no changes to the Bergdorf Goodman operational footprint.

• Gift Cards: Customers may no longer purchase new gift cards at closing locations. Existing gift cards will continue to be accepted at any closing location for 15 days after the closing sale begins. After this period, gift cards will no longer be accepted at any closing location.
• Returns/Exchanges: Returns and exchanges for merchandise purchased before the start of the closing sales will be accepted in accordance with our usual policies. All merchandise purchased during the closing sales will be final and not eligible for return or exchange. Merchandise purchased at any closing location during the closing sales will not be eligible for return at any non-closing location.
• InCircle Credit Cards:
  • InCircle credit cards continue to be accepted for purchases at Neiman Marcus stores and purchases will continue to earn InCircle points under current program rules
  • In-store payments for InCircle credit card balances will no longer be accepted at closing Neiman Marcus stores
  • In-store applications for InCircle credit cards will no longer be accepted at closing Neiman Marcus stores
  • InCircle gift cards can be redeemed at closing Neiman Marcus stores for 15 days after the store closing sale begins
  • InCircle gift cards will continue to be accepted in accordance with usual policies at non-closing Neiman Marcus stores, NeimanMarcus.com, Bergdorf Goodman stores and BergdorfGoodman.com
• SaksFirst Credit Cards:
  • SaksFirst credit cards will continue to be accepted for purchases at Saks Fifth Avenue stores and purchases will continue to earn SaksFirst points under current program rules
  • In-store payments for SaksFirst credit card balances will no longer be accepted at closing Saks Fifth Avenue stores
  • In-store applications for SaksFirst credit cards will no longer be accepted at closing Saks Fifth Avenue stores
  • SaksFirst gift cards can be redeemed at closing Saks Fifth Avenue stores for 15 days after store closing sales begin
  • SaksFirst gift cards will continue to be accepted in accordance with usual policies at non-closing Saks Fifth Avenue stores and saksfifthavenue.com

Importantly, gift cards, SaksFirst and InCircle credit cards, rewards, returns and exchanges will continue to be accepted in accordance with usual policies at non-closing Saks Fifth Avenue, Neiman Marcus and Bergdorf Goodman stores and ecommerce experiences. Customers can continue to place special orders and request alterations as usual, and stores will continue to offer promotions and events as part of the luxury shopping experience customers expect.

Transitioning Horchow to Neiman Marcus’ Online Home Experience

As of February 19, 2026, Horchow.com has transitioned to NeimanMarcus.com. Customers can continue to shop the full assortment of brands and product categories previously available on Horchow.com now in Neiman Marcus' home category.

Additional information regarding Saks Global’s chapter 11 process is available at https://cases.stretto.com/Saks. Stakeholders with questions can also contact the company’s claims agent, Stretto, by calling (833) 232-5246 (U.S. / Canada) or +1(949) 373-7589 (International) or emailing SaksInquiries@Stretto.com.

For any additional questions, please don’t hesitate to reach out to our Customer Care teams at:

• Saks Fifth Avenue: +1 (877) 551-7257
• Neiman Marcus: +1 (888) 888-4757
• Bergdorf Goodman: +1 (888) 774-2424