Iconic Motion

Shipping Costs We provide free shipping if you purchase products above Rp. 1,000,000, - Order Confirmation After you confirm your order, we will immediately check your payment, if the payment has been validated, we will immediately prepare your order and carry out the shipping process. Product Quality Check Before the order is shipped, we will check the quality of the product first.

This aims to ensure that the product you receive is in good condition. Shipping After we receive order confirmation, validation of receipt of funds, and product quality checks, we will immediately ship your order. The time required for shipping is:

• Greater Jakarta Area: 2 - 5 working days
• Outside Greater Jakarta: 2 - 7 working days
• Excluding Saturdays, Sundays, and holidays. Logistics Partner

We have collaborated with logistics that are ready to send orders to your location. Logistics that cooperate with us include: Check Shipping Status After your order is shipped, you will receive an email containing the order tracking number (tracking number).

InsuranceShipping insurance The products we send will be covered by insurance at an additional cost of 0.5% of the total product price. Insurance is mandatory and we have accumulated the amount of insurance on the shipping price because we do not want to disappoint you with damage or loss of the product you purchased.

Suppose the product is damaged during the shipping process by the shipping company and is covered by insurance, we will replace it with a new one if the item is still available.

However, if the item is no longer available, we will help to apply for a refund to the shipping company. If not covered by insurance, we are not responsible for any damage or loss.

Guide in Receiving Product

• Be careful when unboxing your order package.
• We suggest you not use any sharp objects when opening your package.
• Record your unboxing process.
• Your unboxing video should start from uncovering the plastic packaging to letting out the product from the box. Make sure to show the product clearly and show that the product is working well. Please make sure the video is focused on the product being unboxed - that the video is not cut.
• Please refrain from trying out or wearing the product if you detect any defective qualities or parts.